Safety Tips for ATM cum Debit Card of Bank of Rajasthan

 

A.  General

  1. Sign your card immediately after you receive it.
  2. On receipt of your card, note down the card number and the help line phone number. It will enable you in prompt reporting in case of  loss of the card.
  3. Please keep your card in a safe place. Treat it as carefully as you would treat your cash.
  4. Don’t lend your card to anybody under any circumstances. Misuse of the card is solely owners responsibility
  5. Please do not write the ATM PIN on the card or on a paper, which you carry along with the card.
  6. Please memorize the PIN instead of noting it down somewhere.
  7. Change the PIN immediately. Please note that this facility is available on Bank’s ATMs only.
  8. Please change your ATM PIN on regular intervals
  9. Don’t reveal your card number and/or PIN over phone, email or Internet..
  10.  Immediately report in case your card is lost or stolen.
  11. If you are returning or handing over your card to the bank, cut it Diagonally and ensure you hand it over to a bank official only. This will ensure that the card can never be used again.
  12.  When you dispose of your old card at the time of renewal, please make sure to cut it diagonally before disposal.
  13. Inform the Bank immediately about any change in your mailing address to ensure correct delivery of your card/ PIN in case of subsequent reissue of card.

B.  Use on ATMS

  1. Be wary of "help" in carrying out an ATM transaction.
  2. Be wary of anything strange or suspicious about an ATM machine or in its vicinity including signs of tampering or attachment of additional fixtures like skimming device, transparent overlays on ATM key pads, tiny Cameras overlooking the key pads etc, and suspicious looking people or somebody trying to look over the shoulder to get the PIN number, etc..
  3. Please remember to take your card back after completing your ATM transaction.
  4. If your card is retained/captured by the ATM, please inform the concerned Call Center/Branch personnel immediately. As far as possible make a note in register kept at ATM location.
  5. For any inconvenience/ problem in operating your card at ATMs or merchant locations, please contact your Branch

C.  USE AT POINT OF SALE (POS)/ MERCHANT LOCATIONS

  1. Before using the card at any POS/Merchant outlets, the card must be used at least once on any ATM to activate the card.
  2. Never leave your card unattended at a merchant establishment, Please ensure the card is swiped in your presence
  3. Make sure that the card returned to you at a merchant establishment is your own.
  4. When using your card at a merchant establishment, only your signature is needed. Do not disclose any other personal detail like your address or phone number.
  5. Always keep a copy of the bill and the payment slip for a transaction and the ATM receipts for cash withdrawals.
  6. Always check your account statement. Compare entries in the account with the bills and receipts in your possession.